What are Moments that Matter™?

As your business grows, there are moments that drive performance by shaping how engaged, excited and aligned your people are - and how good they feel working for you.

These moments include things like on-boarding experiences, and periods of transformation
(i.e. new leaders, strategies, systems, processes,
a reorganization, a merger, etc.)

Are your communications, culture, and change management practices adequate for your current business objectives?

The Communications
& Culture Risk Audit
uncovers gaps before they become
performance problems.

Areas of Practice

NAVIGATING DISRUPTIVE CHANGE
How you communicate during periods of change directly impacts your team’s trust, security, and sense of belonging. Whether introducing new technology, integrating cultures after a merger, reorganizing, or reducing staff, transparent and inclusive communication can reduce fear, maintain alignment, and preserve trust.

STRATEGIC ALIGNMENT
How do you communicate your strategy to employees and keep them aligned as it evolves? Customize your messaging so everyone—from new hires to established teams—understands the strategy, what it means for them, and their role in bringing it to life.

CULTURE BUILDING
What behaviors do your people need to embrace for your business to succeed? Systematically shape your culture by reinforcing desired behaviors through messaging, recognition, and rewards. Foster trust, openness, collaboration, curiosity, experimentation, and innovation while breaking down silos and replacing undesirable behaviors with more effective approaches.

EMPLOYMENT BRAND
Why do people come to work for you, and why do they stay? Is your employee value proposition reflected consistently in job listings, websites, job descriptions, training, and employee programs? Most importantly, does the actual employee experience deliver on the promise of your employment brand?

PR, CRISIS COMMUNICATIONS & EXECUTIVE VISIBILITY
How are you managing your company’s reputation and your own visibility? A strong public relations strategy can help attract funding and talent through speaking, social media, press, events, and podcasts -- while preparing you to communicate effectively during a crisis and protect your reputation.

EMPLOYEE ON-BOARDING
How do you introduce new employees to your purpose, culture, and expectations? A structured on-boarding program consistently communicates your Mission, Vision, Values, Cultural Behaviors, key resources, and mutual expectations -- ensuring every new employee receives the information and experience they need to succeed.

Comm.ext helps clients inform, engage, excite and align their team
to achieve maximum performance.